Genesis financing assistance doesn’t end when you leave our office. Genesis financial customer service offers ongoing support for payment questions, lease decisions, and account management throughout your ownership experience. At Jenkins Genesis of Ocala, Florida, we connect you with dedicated Genesis Finance resources that handle everything from balance inquiries to lease-end consultations — learn more about it here.
Account Management and Payment Flexibility
Genesis financial customer service representatives at 1-844-363-7477 can handle payment inquiries, balance verification, and due date adjustments Monday through Friday from 8 a.m. to 9 p.m. Eastern Time. Need information at midnight? The automated system runs around the clock for payment history, payoff amounts, and account status.
Additionally, the online portal lets you access statements, schedule payments, and update account details from any device.
Lease-End Guidance That Anticipates Transitions
The Lease-End Concierge team at 1-833-537-5441 can guides you through your options, whether you’re purchasing a Genesis GV80, returning it, or transitioning to a new Genesis GV70. They walk you through buyout procedures, return requirements, and inspection scheduling.
These specialists know lease-end decisions involve more than spreadsheets. They explain your obligations clearly and explore what fits your next chapter.
Emergency Support Beyond Financial Questions
Genesis is here to help beyond the financial landscape. Roadside Assistance runs 24 hours at 1-844-340-9742 for disabled vehicles, dealer locations, and identification card questions when emergencies disrupt your plans.
This support goes beyond typical account management, connecting Genesis owners with immediate help anywhere across Florida. Whether you’re stranded at 2 a.m. on Interstate 75 or need a dealer location during a weekend trip, Genesis backs premium ownership with premium support.
Connect With Genesis Financial Customer Service Today
Jenkins Genesis of Ocala connects you with Genesis Financial resources throughout your ownership experience. Our team can answer your questions about financing options and ongoing support. Visit our Genesis showroom in Ocala, FL to experience financial assistance that keeps your Genesis ownership as refined as the vehicle itself.
